Refund policy
Return Policy: If you are not satisfied with the quality of a product purchased from NautibagsUS website you may return your product within 10 Days of purchase for a refund or credit.
Product must be returned in sellable new condition. We require proof of purchase in the form of a website invoice. Order information can also be accessed with a provided Order Number. Product returned without proof of purchase will receive store credit.
Original shipping charges applied to an order are non-refundable and return shipping fees are the responsibility of the customer.
Exceptions to the Return Policy: Custom Designed Product is not eligible for a refund once the custom design mockup has been approved by the customer.